*Canceling ALL memberships. Transitioning platforms*
Canceling All Memberships
Ciao! You're receiving this email for one of the following reasons:
1. You're currently an EXAU Olive Oil Club Member
2. You used to be an EXAU Olive Oil club member
We're writing to notify you that we are canceling all memberships (we explain everything below). All memberships will be canceled by January 9, 2021 at 11:59pm ET.
Don't worry, we are not getting rid of memberships. Quite the opposite, we're overhauling our 'shop' on EXAUoliveoil.com, which includes converting to a new platform. This new platform will allow us to scale more gracefully (re: our shop *shouldn't* crash anymore) and provide you with a better user experience. This transition means we must cancel all existing memberships and start fresh. It's bittersweet, but the right decision long-term.
So, How Can I Maintain Membership?
We'll be relaunching memberships late February/early March. All existing members will have to sign up again. Since you are/were an original member we will provide you with plenty of notice about the relaunch. We will also grant you EXCLUSIVE access before accepting new members.
Updates to Memberships
You all provided us with some incredible insight into memberships via email, Instagram polls, and direct messages! Thank you for telling us what you want and how we can be better.
Some membership updates:
There will be three levels of memberships instead of two.
Products will ship 4x a year instead of 3x a year.
We can't wait to spill the beanzzzz!!! Talk to you soon.
Follow us on Instagram or Facebook for more.
A presto,
-Skyler & Giuseppe
www.EXAUoliveoil.com